12 general skills or competencies (Job family competencies) for Training Manager
Skill definition-Planning, organizing, and designing learning strategies and processes to create a holistic learning environment and achieve educational goals.
Level 1 Behaviors
(General Familiarity)
Identifies the processes and procedures for curriculum design in our organization's manuals.
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Level 2 Behaviors
(Light Experience)
Reports to management on the effectiveness and quality of curriculum design and delivery methods.
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Level 3 Behaviors
(Moderate Experience)
Researches trends and shares insights with management to keep abreast of changes in curriculum design.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in the design, development, and implementation of our organizational curriculum.
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Level 5 Behaviors
(Mastery)
Establishes learning objectives to design an effective curriculum leveraging the principles of adult learning.
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Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Explains the principles of diversity and inclusion to value individual differences.
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Level 2 Behaviors
(Light Experience)
Identifies and collects diversity and inclusion needs to support employee empowerment and respect.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing policies and regulations to increase workforce diversity and inclusion.
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Level 4 Behaviors
(Extensive Experience)
Manages training and engagement programs to meet inclusion and diversity goals.
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Level 5 Behaviors
(Mastery)
Establishes a culture of diversity and inclusion to guide and inspire all employees toward success.
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11 soft skills or competencies (core competencies) for Training Manager
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Explains the basic role of the facilitator.
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Level 2 Behaviors
(Light Experience)
Participates in the identification and selection of the most qualified candidates for the group.
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Level 3 Behaviors
(Moderate Experience)
Redirects a group's efforts when the group is getting bogged down.
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Level 4 Behaviors
(Extensive Experience)
Encourages group members to take ownership of the process and the outcomes.
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Level 5 Behaviors
(Mastery)
Demonstrates expertise in guiding diverse and conflicting factions towards working cooperatively.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Summary of Training Manager skills and competencies
There are 0 hard skills for Training Manager.
12 general skills for Training Manager, Curriculum Design, Diversity and Inclusion, Leadership Development, etc.
11 soft skills for Training Manager, Facilitation, Planning and Organizing, Coaching Others, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Training Manager, he or she needs to be an expert in Facilitation, be skilled in Planning and Organizing, and be an expert in Coaching Others.